What if I need a continuous supply of electricity?

1. If anyone at the property has life support equipment, please contact us to register the details as soon as possible. Registering your home or business as requiring life support is important so we can apply life support protections.
2. By registering the life support equipment, we’ll make sure you’re kept up-to-date on any retailer planned energy supply interruptions. That means you’ll receive life support protections, including at least four business days’ prior written notice of retailer or distributor planned outages. If you’ve already registered with your distributor, they’ll let us know.
3. Click here for more information or call us on 1300 005 123. (Monday-Friday, 8am-7pm AEST).